Review our privacy policy to understand how we protect your data
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Effective Date: September 20, 2025
Entity: GotSOL, LLC ("GotSOL", "Company", "we", "us", or "our")
Contact (Privacy Requests): gotsol-biz@protonmail.com (subject: "Privacy Request")
Postal Address: []
This Privacy Policy explains how we collect, use, disclose, and safeguard Personal Information when you use our non-custodial Solana-based merchant payment platform and related tools (the "Service"). By using the Service, you agree to this Policy and our Terms of Service.
Blockchain Limitation (Important):
Transactions on Solana are public, permanent, and cannot be deleted, modified, or made private by GotSOL.
Contract (Art. 6(1)(b)); Legitimate Interests (Art. 6(1)(f), e.g., security/fraud and essential analytics balanced against rights); Consent (Art. 6(1)(a) for non-essential cookies/marketing); Legal Obligation (Art. 6(1)(c)).
We do not sell Personal Information for money. We disclose Personal Information to:
CPRA "Sharing." Some analytics/ads (if used) may be deemed "sharing" for cross-context behavioral advertising; you may opt out via our banner or GPC.
Solana transactions are public and immutable. On-chain data cannot be deleted or altered by GotSOL. Public addresses may be linkable to behavioral patterns or your identity if you disclose it elsewhere. Consider the physical and competitive risks of public financial records before using the Service.
We implement commercially reasonable administrative, technical, and organizational measures–such as TLS in transit, access controls, monitoring, and backups–designed to protect Personal Information. No method is 100% secure, particularly for public blockchain activity, and we cannot guarantee absolute security.
We retain Personal Information only as long as necessary for the purposes stated or as required by law:
Blockchain data is public and outside our control; it is not subject to deletion or correction by GotSOL.
We may retain aggregated/de-identified information (that cannot reasonably be linked to you) for analytics and improvement.
Depending on your jurisdiction, you may have rights to access/know, correct, delete, port, opt out of "sale"/"sharing" and targeted advertising, limit the use of sensitive Personal Information (if collected), object or restrict processing, withdraw consent (for optional processing), and appeal a denied request.
How to Exercise: email gotsol-biz@protonmail.com (subject: "Privacy Request"). Include your name, jurisdiction, and the email/account used.
Verification: we may request reasonable verification (e.g., email confirmation and limited additional info).
Authorized Agents (CA): permitted with verifiable authorization.
Timelines: we respond within applicable statutory periods (e.g., 45 days in CA, extendable as permitted).
Non-Discrimination: we will not discriminate against you for exercising your rights.
Blockchain Limitation: deletion/correction does not apply to on-chain records.
The Service is not intended for individuals under 18. We do not knowingly collect Personal Information from children under 13 (COPPA). If you believe a child provided data, contact us to request deletion where feasible (on-chain records cannot be removed).
We may process data in the United States and other countries. For EEA/UK transfers we rely on Standard Contractual Clauses (and UK Addendum, as applicable) and apply additional safeguards as appropriate.
We integrate with Privy (wallet/auth), Supabase (database/session), Jupiter/HeroSwap (swap routing), and other SaaS providers. Each has its own privacy practices; review their policies. We maintain a list of core subprocessors and may update integrations; material changes will be reflected in our documentation or via notice consistent with Section 17 below.
When acting as a processor/service provider, we: (i) process Personal Information only on your documented instructions; (ii) implement appropriate security; (iii) assist with privacy requests and security incidents; (iv) delete or return Personal Information at the end of services (subject to legal retention); and (v) do not sell or share the Personal Information, nor combine it for cross-context advertising.
GotSOL is non-custodial: we do not hold assets or private keys. Privy provides wallet management/authentication; your use of Privy is subject to Privy's policies. We do not control Privy and cannot access your private keys.
We may create and use de-identified or aggregated data that cannot reasonably be linked to you for analytics, research, and improvement. We commit to maintain and use such data in de-identified form and not to attempt re-identification.
We may update this Policy to reflect changes in law, technology, or our practices. We will post the updated Policy with a new Effective Date and, where required, provide additional notice or seek consent. Your continued use after the Effective Date constitutes acceptance of the updated Policy.
Categories Collected (last 12 months): identifiers; account/auth; commercial data; internet/usage; wallet/transaction metadata; approximate geolocation; support content; limited inferences.
Purposes: Section 3.
Disclosures for Business Purposes: service providers (hosting, auth, DB, analytics), integration partners, compliance/safety, corporate events.
Sale/Sharing: We do not sell Personal Information for money. Certain analytics/ads (if used) may constitute "sharing" under CPRA–opt out via our banner or GPC.
Sensitive Personal Information: we do not intentionally collect SPI except where provided for KYC/compliance; we use SPI only for limited operational/legal purposes and do not use it to infer characteristics.
Consumer Rights: know/access, correct, delete, portability, opt-out of sale/sharing, limit SPI, non-discrimination. Authorized agent requests allowed with proper authorization.
Verification/Response: verified within statutory timelines (e.g., 45 days in CA, extendable).
Appeals: if we deny your request, you may appeal by replying to our decision email with "Appeal" in the subject; we'll respond per applicable law.
